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E D I T O R I A L


Chanel learns e-commerce from Zara
A three-layer structure in online presentation of Coco Beach 2026 collection.
Maryna Borysenko
May 12 min read


Why Dr. Barbara Sturm Shower Gel Should Cost More
I bought Dr. Barbara Sturm shower gel, 500 ml bottle for 24.00 GBP. The brand loses at least 26.00 GBP here.
Maryna Borysenko
Apr 282 min read


Styling Blocks the Sale: Miu Miu Example
Miu Miu SS2026 looks striking on the runway — so why isn’t it translating into sell-through online?
Maryna Borysenko
Apr 271 min read


Vans Shoes: Don’t Make the Client Work to Understand The Product Online + Find 10 Differences Game
Why do many websites still make it so hard to read basic product information?
Maryna Borysenko
Apr 11 min read


My Recent Order at Mytheresa, and How Customer Care Failed It
A Mytheresa order — meant to bring me back — ended up showing how clienteling, quality control, and rigid processes can break trust.
Maryna Borysenko
Mar 262 min read


Random #2JourNotes On ZARA After The Buzz Around The Galliano Partnership
Zara x Galliano sparked debate. I had all sorts of thoughts about Zara because of the spotlight.
Maryna Borysenko
Mar 252 min read


Why Alaïa’s runway hit fails to convert in e-commerce?
Alaïa’s fringe stockings are a key runway piece — yet they remain fully in stock on the official website. The question isn’t the product, but how it’s being sold.
Maryna Borysenko
Mar 242 min read


Phoebe Philo Online: Can Price Exist Without Experience?
I went back to the Phoebe Philo website after the new drop — and nothing about the experience has become easier.
Maryna Borysenko
Mar 202 min read


Dior Spring 2026: Is Good Taste Missing in the Details?
Beyond the clothes, Dior Spring 2026 raises a question about taste and the role of presentation.
Maryna Borysenko
Mar 24 min read


Louis Vuitton Spring–Summer 2026: Online Collection Presentation Analysis
A closer look at Louis Vuitton online presentation of SS 2026 collection. The subtle factors shaping navigation and purchase decisions.
Maryna Borysenko
Feb 264 min read


#2JourWebsiteCheck: Dr. Barbara Sturm's Launch Almost Had It
Dr. Barbara Sturm is teasing a new product launch — and the anticipation it's building online breaks the very interest it's trying to convert into sales. How to tease a new product launch right.
Maryna Borysenko
Feb 231 min read


A Sold-Out Versace Drop: What's the Secret Behind Dario Vitale Collection
On Tuesday, a collection by Dario Vitale was released for sale on the official Versace website. Almost all runway pieces are already sold out or available only in a few sizes. What’s the secret?
Maryna Borysenko
Feb 182 min read


Louis Vuitton’s Miss on Value Communication Online
Great materials, weak signals: how Louis Vuitton misses a clear opportunity to communicate value online.
Maryna Borysenko
Dec 16, 20252 min read


Luxury Beauty Isn’t Pasta: A Better Way to Show Value Per Unit
A look at why price-per-kilo harms luxury beauty—and how a smarter approach can preserve brand value. Dior Beauty example.
Maryna Borysenko
Dec 1, 20251 min read


Phoebe Philo Catalogue: What Works & What Can Be Improved in a Few Clicks
Discover what makes the Phoebe Philo catalogue effective and the one-click enhancements that could make it even better.
Maryna Borysenko
Nov 18, 20252 min read


Luxury Sampling by Augustinus Bader: Value Anchor or Value Leak?
Luxury skincare, pricey Vitamin C, and free minis worth more than full purchases — a look at Augustinus Bader’s beauty sample logic.
Maryna Borysenko
Oct 2, 20253 min read


CELINE Gets Real (Sort Of)
Updates on CELINE website: product photos on models, fresh collection layouts, and a fine jewellery surprise.
Maryna Borysenko
Sep 15, 20252 min read


Unboxing the Experience: Chanel vs. Hermès Online Beauty Orders
How Chanel and Hermes handle online beauty orders through their official stores.
Maryna Borysenko
Sep 9, 20253 min read


Louis Vuitton Beauty Online: A Case Study in Luxury E-Commerce
Louis Vuitton launches beauty online: premium prices, polished UX, strong features - yet gaps in storytelling, navigation, and conversion remain. Read more in the article.
Maryna Borysenko
Sep 1, 202521 min read


FENDI e-catalogue: idea overview and gaps to consider
What works and what’s missing in Fendi’s online catalogue: design, storytelling, client touch, and sales tools.
Maryna Borysenko
Aug 18, 20253 min read


Single Item Shot: E-Commerce Detail That Builds Brand Distinction
How Loewe, Hermès & Dior use (or miss) single-item shots - and why this small detail matters in today’s e-commerce presentation.
Maryna Borysenko
Jul 2, 20252 min read


Spotlight on e-Commerce Gaps: Loewe
Loewe e-commerce strengths, UX gaps & missed upsell potential—from collection pages to filters to cross-category strategy.
Maryna Borysenko
Jul 1, 20253 min read


Dior Man Spring 2026: Online Presentation Gaps, Missed Opportunities & Solutions For Better Sales and Omnichannel Experience
How Dior presented its Spring 2026 show online: what worked, what didn’t, and simple solutions to boost engagement & sales.
Maryna Borysenko
Jun 29, 20252 min read


Spotlight on e-Commerce Gaps: Dior
A look at Dior's e-commerce gaps through real fittings—why missing jacket views matter. Plus, a smart omnichannel feature.
Maryna Borysenko
Jun 24, 20253 min read
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